Privacy Policy

1 Information We Collect

1.1 Information You Provide

Account Information: Email address and password when you create an account.
Payment Information: Billing details and transaction records when you make purchases. We do not store full payment card numbers on our servers; payment processing is handled by third-party processors.
User Content: Text prompts, uploaded images, and other inputs you submit to the Service for AI processing.
Communications: Any messages or correspondence you send to us through support channels.

1.2 Information Collected Automatically

Usage Data: Information about how you interact with the Service, including features used, generation requests made, timestamps, and session duration.
Device Information: Browser type, operating system, device identifiers, screen resolution, and language preferences.
Log Data: IP address, access times, pages viewed, and referring URLs.
Cookies and Similar Technologies: We use session cookies to maintain your login state and preferences. We do not use third-party advertising or tracking cookies.

2 How We Use Your Information

We use the information we collect for the following purposes:

Providing, operating, and maintaining the Service
Processing your transactions and managing your account
Improving and optimizing the Service, including AI model performance
Communicating with you about your account, updates, and support requests
Detecting, preventing, and addressing fraud, abuse, and security issues
Enforcing our Terms of Service, including content policy compliance
Complying with legal obligations and responding to lawful requests

3 Content Processing and Retention

3.1 User Prompts and Inputs

Your text prompts and inputs are processed by our AI systems to generate responses. We may retain prompts and generated outputs for the following purposes:

Providing conversation history and session continuity
Content safety review and policy enforcement
Service improvement and model training (only in anonymized, aggregated form)

3.2 Generated Content

Images, videos, and other media generated through the Service may be temporarily cached on our servers for delivery purposes. We do not permanently store generated media unless required for content review or legal compliance.

3.3 Uploaded Images

Images you upload for processing are used solely for the requested operation and are deleted from our active servers within 72 hours. Backups may persist for up to 30 days before automatic deletion.

4 Content Monitoring

To enforce our content policies and comply with legal obligations, we employ automated and manual content monitoring:

Certain categories of requests are automatically flagged for review, including those related to potential harm, illegal activities, or child safety.
Flagged content may be reviewed by authorized personnel to assess compliance with our Terms of Service.
Content determined to involve Child Sexual Abuse Material (CSAM) will be reported to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities, along with associated account information.
We may retain flagged content and associated metadata for a reasonable period to support investigations and legal proceedings.

CSAM violations are subject to zero-tolerance enforcement and mandatory law enforcement reporting under applicable federal law.

5 Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist in operating the Service (payment processors, infrastructure providers), under strict confidentiality agreements.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Safety and Rights: When we believe disclosure is necessary to protect the safety, rights, or property of Atlas AI, our users, or the public.
Law Enforcement: In response to valid legal requests, or when we detect content that we are legally required to report (such as CSAM).
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

6 Data Security

We implement industry-standard security measures to protect your information:

🔒 SSL/TLS Encryption 🔐 Secure Password Hashing 🛡 Access Controls 🔍 Security Monitoring

Encryption of data in transit (TLS/SSL) and at rest
Secure password hashing using industry-standard algorithms
Access controls limiting personnel access to user data
Regular security assessments and monitoring

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7 Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access Request a copy of the personal information we hold about you.

Correction Request correction of inaccurate personal information.

Deletion Request deletion of your personal information and account, subject to legal retention requirements.

Data Portability Request a machine-readable copy of your data.

Opt-Out Opt out of non-essential data collection and communications.

To exercise these rights, contact us at privacy@atlasai.online. We will respond within 30 days.

8 Cookies

We use essential cookies to maintain your session and keep you logged in. These cookies are strictly necessary for the Service to function and cannot be disabled. We do not use advertising cookies or third-party tracking technologies.

9 International Data Transfers

Your information may be processed and stored on servers located in the United States. By using the Service, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country of residence.

10 Children's Privacy

Atlas AI offers family-friendly services accessible to users of all ages. However, adult-themed features (NSFW content) are restricted to verified users aged 18 or older with a paid membership. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will promptly delete that information. Users under 18 who access the platform's general features do so with the consent of a parent or legal guardian.

11 Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion:

Account data is deleted within 30 days
Conversation history is deleted within 30 days
Payment records are retained for 7 years as required by law
Content review records may be retained indefinitely for legal compliance

12 Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

13 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.